Privacy Policy – Act respecting the protection of personal information
Plénitude Van respects your privacy and secures your personal information in compliance with Québec’s Act respecting the protection of personal information in the private sector (Law 25).
Plénitude Van has implemented the necessary security measures and management practices to protect the confidentiality of your personal information and to respect your right to privacy.
We are committed to honoring this obligation throughout the entire life cycle of your personal information, from its collection to its destruction, including its retention, use, and disclosure.
We act in compliance with applicable Québec laws, including the provisions of the Act respecting the protection of personal information in the private sector.
We ensure that your consent is obtained prior to any use or disclosure of your personal information.
In certain situations permitted by law, we may use or disclose your personal information without having obtained your prior consent. In such cases, we ensure that we proceed in accordance with legal requirements and in respect of your rights.
Plénitude Van does not sell or rent your personal information to anyone.
1. Person Responsible for the Protection of Personal Information
The person responsible for the protection of personal information at Plénitude Van is Jonathan Courteau.
This person is responsible for ensuring the application of applicable legislation regarding the protection of personal information and for ensuring compliance with your rights relating thereto.
For any questions, comments, or information regarding the protection of your personal information, as well as to file a complaint or exercise a right, please contact:
info@plenitudevan.ca
2. Personal Information
For the purposes of this Policy, personal information is any information that concerns you and allows you to be identified, directly or indirectly.
Examples of personal information that you may be required to provide include:
Your name
Your address
Your email address
Your telephone number
Your preferred language
Etc.
The greater the reasonable expectation of privacy associated with a piece of information, the more sensitive it is, and the higher the level of protection required. The three main categories of sensitive information relate to medical, financial, and biometric data.
Security measures are proportional to the sensitivity of the personal information being protected.
Certain information is not considered personal information, such as information related to your professional or business activities, or information that is public by virtue of a law.
3. Collection, Use, and Disclosure of Your Personal Information
In the course of our activities, we may be required to collect personal information from our employees.
We ensure that we collect only the information necessary for the purposes identified and for the performance of our functions.
4. Employees
When you submit a job application or are employed by us, we ensure that we collect only the personal information necessary in that context and that it is used securely and in compliance with applicable laws.
If you have any questions or comments regarding the management of your personal information in this regard, please contact the person responsible for the protection of personal information.
5. Retention and Destruction of Your Personal Information
We retain your personal information only for the period necessary to achieve the purposes for which it was collected, unless a minimum retention period is required by law.
If you have any questions regarding the retention periods applicable to your personal information, you may contact the person responsible.
When the time comes, personal information is securely and permanently destroyed (or anonymized in certain cases).
You may contact the person responsible for further information on this matter.
6. Access to Your Personal Information and Management of Your Consent
Access to Your Personal Information
You have the right to know what personal information we hold about you and to obtain a copy of it. You may also request that your personal information be corrected if it is inaccurate, incomplete, or ambiguous.
To submit an access or correction request, please contact the person responsible for the protection of personal information. You will be required to provide proof of identity, and we may ask you to assist us in preparing your request.
We will respond to your request within 30 days of receipt. Access to and correction of your personal information are free of charge, unless reasonable fees apply for transcription, reproduction, or transmission.
7. Withdrawal of Your Consent
You may withdraw your consent to the collection, use, or disclosure of your personal information at any time. To do so, please contact the person responsible for the protection of personal information. We will review your request and respond as promptly as possible.
8. Disclosure of Your Personal Information to Third Parties
We will only disclose your personal information to third parties with your consent, unless required by law.
9. Transfer of Your Personal Information Outside Québec
Your personal information may be transferred outside Québec if we use technology service providers or other service providers whose servers are located outside the province. In such cases, we will take measures to ensure the protection of your personal information in accordance with applicable laws.
10. Minors
If you are under the age of 14, you must obtain the consent of your parent or legal guardian before providing us with personal information.
11. Cookies
Our website uses cookies to improve your browsing experience. You may disable cookies in your browser settings or via the cookie consent pop-up displayed on this website.
12. Complaints
If you have a complaint regarding the management of your personal information, please contact the person responsible for the protection of personal information. You may also file a complaint with the Commission d’accès à l’information du Québec.
13. Security
We implement security measures to protect your personal information against loss, theft, unauthorized use, disclosure, modification, or destruction.
14. Changes to This Policy
We may modify this privacy policy at any time. Please review this page regularly to stay informed of the latest updates.
15. Contact Information
For any questions or to contact the person responsible for the protection of personal information, please reach us at:
Plénitude Van
10 Rue Gaston-Dumoulin, Suite 500
Blainville, Québec J7C 0A3
